Terms & Conditions
Terms & Conditions
We take pride in providing our customer with exactly what they purchase although due to the nature of custom printed apparel, we can not accept returns or exchanges of any items unless the merchandise is misprinted, materially flawed, or defective. 4AS Kreative Xpressions is not responsible for typographical errors or technical inaccuracies in artwork provided by client. In addition, please note that sizing can vary between manufacturers and styles.
If you have any questions about how a garment may fit, or to purchase a sample product, please contact us at 301-366-9888.
We can not be responsible for the purchase of incorrect sizes and will not be able to accept returns for this reason once the garments are custom printed.
The customer’s garments are accepted on the strict understanding that we do not accept any liability whatsoever for any damage to customer supplied garments during the process of printing or embroidery. All customer supplied garment are left entirely at the customer’s own risk.
If your items are misprinted, materially flawed, or defective, please contact us at firstname.lastname@example.org or at 301-366-9888 within 5 days from receipt of merchandise and we will be happy to arrange for a reprint. No monetary refund will be provided. Please provide your order number with all correspondence.
Returns for reprint: must be made within 7 days of receipt of purchase.
Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.
Customer Supplied Garment - occasionally during the printing process, a garment will be damaged. If we (4AS Kreative Xpressions LLC) are supplying your garments and there is a problem, we will replace the garment for no additional charge. If you supply the garment and there is a problem, we do not replace your item. Your damaged piece will be returned to you with an apology. This is why we prefer to work on garments that we supply and are use to working with.